Where do you ship to?
We ship Australia-wide.
How much is shipping?
The shipping and handling costs are dependent on the delivery address of your order. Please calculate your shipping in the Cart or checkout prior to submitting your order. If your postcode does not generate your delivery cost, please contact us at email@example.com or 1300 306 700 and we will be glad to assist in calculate shipping costs for you.
Do you offer free or discounted delivery?
We offer free delivery to Sydney Metro and capped delivery to other capital cities. We also provide competitive delivery pricing to all other areas across Australia.
How is my order delivered?
We strive to deliver your order using the fastest, safest and most reliable means possible. We have established strong relationships with the best courier companies nationwide.
We will notify you via email when your order has shipped. Please note: we cannot deliver to P.O. Boxes.
We offer a Door to Door delivery service. For insurance reasons and you will need to move the packages into the interior of your home.
Once you have received your delivery
As with all deliveries, we encourage you to inspect all boxes for any sign of damage before signing the delivery form. In the unlikely event that there is any damage then please note this clearly on the form itself. If you note any product damage, then please do not dispose of any packaging. Please note all details and call us on 1300 306 700 or email us at firstname.lastname@example.org to notify us.
NOTE: Please note that our beds come in multiple boxes. Boxes can range from 18-50kg due to the solid high grade build of the beds. The sides of the beds are complete piece moulds with complete bed assembly estimated at 45 mins.